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We got a new job details in Allsec Technologies & they are Hiring Candidates for Hiring for Email Chat Process Hiring for Reputed BPO.
Job Details
Company Name : Allsec Technologies
Company Location : Mohali Sas Nagar, Chandigarh
Job Position : Hiring for Email Chat Process Hiring for Reputed BPO.
Job Category : jobs in chandigarh
Job Description :
Job Description
Undergraduate/Graduate Require for Email-Chat Process Hiring for Reputed BPO.Working Location – MohaliResponsibilities and DutiesInbound Sales and Technical Support Specialists to help customers establish and enhance their online presence by providing web-based technical support, product information, first-rate customer service and Selling products and services as per customer needs.
Customer service oriented in a high pressured environment
Provide immediate Advanced Support via chat, and accompanying support via phone when necessary
Must possess methodical and deliberate troubleshooting skills
Exceptional attention to detail in troubleshooting and documentation
Determine course of action based on extremely complex issues in a time-pressured environment, often with only a portion of the information needed to fully analyze the issue
Multi-task multiple issues between customers ranging over Windows and Linux platforms in
Dedicated and Virtual Dedicated environments
Strong knowledge of internet technology
Advanced Server Management – Windows & Linux, Various Control Panels
Advanced understanding of WordPress development and troubleshooting techniques
Required Experience, Skills and Qualifications
Accomplished experience selling and servicing technology products or services to small businesses and consumers is a strong plus
Ability to deliver stellar customer service while troubleshooting a technical support call
Meet or exceed expectations through a metrics driven performance standard. We want the best for you and for our customer
Consult, recommend and enable the right online product and service strategies to help customers with their
business or personal needs
Knowledge of internet, social media and/or small business is highly preferred
Excellent spoken and written communication and strong interpersonal skills to include proven rapport building and sales techniques
Qualification Require –
Any Tech Graduates – Any Graduate with prior technical expertise
Candidate should have good knowledge about Computer
Must be 18 years of age or older
Candidate should have graduated
Candidate should have excellent Interpersonal skills
Open to work in rotational shifts, according to business needs
Must pass Operations Validation
Candidate should have all relevant documents
Benefits
Apart from Salary (PF+Mediclaim Benefits) & Further more Growth Opportunities.
Job Type: Full-timeSalary: INR180,000.00 – INR396,000.00 per yearBenefits:
Health insurance
Schedule:
Day shift
Evening shift
Flexible shift
Monday to Friday
Morning shift
Night shift
Rotational shift
Supplemental Pay:
Performance bonus
Experience:
Customer Care: 1 year (Preferred)
Work Remotely:
No
Speak with the employer
+91-XXXXXXXXXX
Job Detail
Job Id
JD2134863
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Mohali Sas Nagar, Chandigarh, India
Education
Not mentioned
Experience
Year
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