May 19, 2022
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We got a new job details in Bumble & they are Hiring Candidates for Freelance Spanish Customer Support Agent
Job Details
Company Name : Bumble
Company Location : Mumbai, Maharashtra
Job Position : Freelance Spanish Customer Support Agent
Job Category : jobs in mumbai
Job Description :
We strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. Bumble is an equal opportunity employer and welcomes everyone to our team. If you need reasonable adjustments at any point in the application or interview process, please let us know.
In your application, please feel free to note which pronouns you use (For example – she/her/hers, he/him/his, they/them/theirs, etc).
We are looking for passionate and driven individuals to join our Community Operations team. Working for the Badoo brand and reporting to a Community Operations Manager, the Freelance Customer Support Agent will be responsible for providing friendly and empathetic online customer support – primarily via email – to customers reaching out to us about our Premium Features and anything billing related. Full training is provided.
We are currently looking for India-based candidates who can work remotely 20+ hours per week on a flexible rota between the hours of 08:00AM- 5PM BST.
KEY ACCOUNTABILITIES
Provide friendly, personal, and efficient customer support via email.
Accurately document customer feedback for further analysis.
Stay up-to-date on product changes in order to understand member pain points and help them troubleshoot their concerns.
EXPERIENCE WE ARE LOOKING FOR
English and Spanish language fluency is a must (including flawless spelling and grammar)
Demonstrated comfort with technology – including PC, social media, and the Badoo app.
Ideally you have previous experience in a customer support role for a tech product.
ABOUT YOU
You’re familiar with current events and online trends
You have great communication skills and a “can-do” attitude
You’re a problem-solver and a forward thinker
You’re able to work independently in a fast-paced environment
You’re deeply passionate about Badoo’s brand, vision, and values
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