Showing posts with label Customer Support Executive. Show all posts
Showing posts with label Customer Support Executive. Show all posts

Hi, Looking for a New Job? Webeservices.co is one stop place for searching new job openings.
We got a new job details in Marma Ayurveda & they are Hiring Candidates for Customer Support Executive

Job Details
Company Name :
Marma Ayurveda
Company Location :
Nagpur, Maharashtra
Job Position :
Customer Support Executive
Job Category : jobs in nagpur

Job Description :
Job Description
SkillsMarketingEmailCommunication skillsComputer SkillsE-commerce customer care

Manage inbound customer phone calls, emails and/or other mediums. Identify and assess customer’s needs through these communications – and then respond / assist in resolution through a WORKFLOW process environment. Handle the customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution – FOLLOW Through TILL CLOSURE of the issue. Over a period of time – BUILD TRUST with customers.

Answers inquiries by clarifying desired information; researching, locating, and providing information.
Determines requirements by working with customers.

Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfils requests by clarifying desired information; completing transactions; forwarding requests.

Handling Social Media channels and able to reply customer Quires.
Follow guidelines, procedures and policies in every communication with customers. Always provide accurate information and use the right methods and tools. Take the extra mile to engage with customers through interaction and help in customer satisfaction.
Make OUTBOUND calls to customers – on CRITICAL ALERTS for patients
Assist the Field team with Tech support Related issues – Level 1
Make Payment related calls wherever required.

Qualifications and Skills Graduate from any stream. E-commerce background with experience Excellent writing communication required. English speaking candidates only allowed. Basic Telephone Etiquettes MS Office.Excel Basic System Navigation Skills Customer Focus and Being Attentive Basic Tech Support Skill Trouble shooting Good reasoning and analytical skills Active listening skills Ability to comprehend the customer requirement well
Job Duties:

Answer incoming customer inquiries
Engage with clients in a friendly and professional manner while actively listening to their concerns
Job Type: Full-timeSalary: INR12,000.00 – INR18,000.00 per monthBenefits:

Cell phone reimbursement
Schedule:

Morning shift
COVID-19 considerations:
yesEducation:

Bachelor’s (Preferred)
Experience:

total work: 2 years (Preferred)
Customer service: 3 years (Preferred)
Language:

Hindi (Preferred)
English (Preferred)

Job Detail

Job Id

JD2092416

Industry

Not mentioned

Total Positions

1

Job Type:

Full Time

Salary:

Not mentioned

Employment Status

Permanent

Job Location

Nagpur, Maharashtra, India

Education

Not mentioned

Experience

Year

Disclaimer : We are just publishing information regarding new job openings and not legally responsible for any Post. Candidates are requested not to pay any money to anyone posing as webeservices.co

Hi, Looking for a New Job? Webeservices.co is one stop place for searching new job openings.
We got a new job details in MyCaptain & they are Hiring Candidates for Customer Support Executive

Job Details
Company Name :
MyCaptain
Company Location :
Bengaluru, Karnataka
Job Position :
Customer Support Executive
Job Category : Jobs in Bengaluru

Job Description :
Job Description
MyCaptain by The Climber is an Online platform with a vision to enable every human to pursue the career they love.At MyCaptain, we thrive on inspiration and believe that there’s a change long overdue in the way India chooses careers. We are here to bring that change. Having enabled 120,000+ young minds to pursue their passion, we have ignited an undying fire in students and working professionals alike in realizing their true calling.Ours is a journey of young disruptive minds, challenging the status quo. We hope to bring you on board this exciting journey and have a mutually enriching experience.We were in the news recently.https://www.thehindu.com/education/mycaptain-is-an-e-learning-platform-that-is-a-gateway-to-more-offbeat-careers/article33537774.ecehttps://timesofindia.indiatimes.com/city/nagpur/4-engineers-who-teach-people-how-to-do-everything-but-engineering/articleshow/80694893.cmshttps://www.forbesindia.com/article/30-under-30-2021/forbes-india-30-under-30-the-ones-we-had-to-mention/66317/1https://www.vccircle.com/podcast-mycaptain-co-founder-sameer-ramesh-on-using-ed-tech-to-pursue-passions/Why you’ll love MyCaptain: We are truly a melting pot of diverse backgrounds where young minds get together to problem solve in a truly collaborative startup environment.We are passionate about our vision and leave no stone unturned to achieve our big hairy audacious goals. We celebrate the successes of our team members and believe that their failures are stepping stones to bigger successes that will take us closer to our vision. We believe in high empowerment and growth and a strong learning culture.We focus on our mission- We are recognized as an emerging market leader for skilling in non-technical career spaces.We believe in our product- MyCaptain focuses on skill-oriented courses for learners with a personal touch. Our product is our website, App and our Captains. Our Captains are mentors who are not just teachers but companions in our journey of self-exploration and fulfilment.Our App and Website are designed to give a personalized and seamless learning experience by connecting aspiring skilled people and industry experts.We value diversity -We are an equal opportunity employer and seek diversity at all levels at MyCaptain. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.What’s exciting about this opportunity?This is an amazing opportunity for you to set up the Career Services at MyCaptain literally from scratch. You will be defining our employer partnership strategy ground up by showcasing MyCaptain positively to corporates for jobs, internships and freelance gigs for our learners. You, along with your team, will be shaping mentees for job and internship readiness. You will be leveraging your network and contacts and reaching out to HR Heads of various companies and increasing employability and internship opportunities for our mentees. You will be working in a fast moving and dynamic environment with an opportunity to scale a start up from pre-series A to the end of Series A funding. We are quite unconventional and bullish in the non-academic space and would love to see our learners pursue new age and unconventional roles, resonating their true calling.The Work- What will you do at MyCaptain?

Resolve product problems via email, phone call, Live Chat and social media by clarifying the customer’s complaint
Gather feedback from the customers and analyze customer data to identify the best practices to make their experience consistent and seamless
Represent the voice of the customer and build a good interpersonal relationship with the customers
Ideation and Automation of the support channels

Interested? We are excited to speak to you if you have the following-

Clear Communication Skills
Patience
Self Control
Adaptability
Email Writing skills

What is the structure and team like?This role would report to the Customer Support team lead. We are currently working remotely till we receive an official announcement that it’s safe to start working from the office. We are 200+ and growing and based out of Bangalore.View us on LinkedIn: https://www.linkedin.com/company/mycaptain-inMyCaptain App Link: shorturl.at/vDU15Website: www.mycaptain.inJob Types: Full-time, Regular / PermanentSalary: INR15,000.00 – INR20,000.00 per monthBenefits:

Paid sick time
Paid time off
Work from home
Schedule:

Day shift
Experience:

total work: 1 year (Preferred)

Job Detail

Job Id

JD2262131

Industry

Not mentioned

Total Positions

1

Job Type:

Full Time

Salary:

Not mentioned

Employment Status

Permanent

Job Location

Bengaluru, Karnataka, India

Education

Not mentioned

Experience

Year

Disclaimer : We are just publishing information regarding new job openings and not legally responsible for any Post. Candidates are requested not to pay any money to anyone posing as webeservices.co

Hi, Looking for a New Job? Webeservices.co is one stop place for searching new job openings.
We got a new job details in Amanzi Logistics & they are Hiring Candidates for Customer Support Executive

Job Details
Company Name :
Amanzi Logistics
Company Location :
Bhopal, Madhya Pradesh
Job Position :
Customer Support Executive
Job Category : Jobs in Bhopal

Job Description :
Roles and Responsibilities:

Understanding of International Trade to be able to adapt and deliver required task for execution of given activities.
Maintain and update systems with latest information provided by customer / vendor
Timelines are important to meet and strictly followed as guided by supervisors.
Answering calls and resolving queries about services of company.
Maintains operations by following policies and methodology and functional changes.
Keeps up quality service by adhering to organization guidelines.
Reaching potential or existing clients to advise them about product/services or administration utilizing pre-defined scripts.
Responding to inquiries concerning things or the organization or escalate if required
Considering the details of each services and staying side by the side of updates to these documents.
Acquiring and updating required documents for execution of given job.

Job Type: Full-time
Salary: From ₹8,000.00 per month
Benefits:

Cell phone reimbursement

Schedule:

Day shift

Supplemental Pay:

Performance bonus

Ability to commute/relocate:

Bhopal – 462042, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Education:

Higher Secondary(12th Pass) (Preferred)

Experience:

total work: 1 year (Preferred)
Customer service: 1 year (Preferred)

Language:

Hindi (Preferred)
English (Preferred)

Speak with the employer+91-XXXXXXXXXXExpected Start Date: 28/04/2022

Disclaimer : We are just publishing information regarding new job openings and not legally responsible for any Post. Candidates are requested not to pay any money to anyone posing as webeservices.co

Hi, Looking for a New Job? Webeservices.co is one stop place for searching new job openings.
We got a new job details in Victaman Services & they are Hiring Candidates for Customer Support Executive

Job Details
Company Name :
Victaman Services
Company Location :
Bengaluru, Karnataka
Job Position :
Customer Support Executive
Job Category : Jobs in Bengaluru

Job Description :
Job Description

Providing customers with information on products, services & offers
Take calls from customers and do outbound calling
Identifying customer needs
Taking customer calls and solving queries
It is a Full Time job in Bangalore for 0 – 1 years of experience in job category
More about this Customer Support Executive job
Please go through the FAQs to get all answers related to the given Customer Support Executive job

What is the eligibility criteria to apply for this job?
Ans: The candidate should be Graduate with 0 – 1 years of experience in Customer Support / TeleCaller and should have Domestic Calling, MS Excel and Customer Support skills. Explore more Graduate jobs in Bangalore. Find out related jobs in Whitefield, Bangalore

What is the Salary offered for this position and the Job type?
Ans: You can expect a salary of INR 18000 – INR 20000 per month that depends on your interview. It’s a Full Time job in Bangalore. Explore more job vacancies in Bangalore.

How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.

Is this a Work from home Job?
Ans: No, it’s not a work from home job and can’t be done online.

Who can apply for this job?
Ans: Both Male and Female candidates can apply for this job.

What is the timing of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.Job Types: Full-time, Regular / PermanentSalary: INR18,000.00 – INR20,000.00 per monthSchedule:

Day shift
Supplemental Pay:

Performance bonus
Education:

Higher Secondary(12th Pass) (Preferred)
Language:

Hindi (Required)
English (Required)

Speak with the employer

+91-XXXXXXXXXX

Job Detail

Job Id

JD2432265

Industry

Not mentioned

Total Positions

1

Job Type:

Full Time

Salary:

Not mentioned

Employment Status

Permanent

Job Location

Bengaluru, Karnataka, India

Education

Not mentioned

Experience

Year

Disclaimer : We are just publishing information regarding new job openings and not legally responsible for any Post. Candidates are requested not to pay any money to anyone posing as webeservices.co

Hi, Looking for a New Job? Webeservices.co is one stop place for searching new job openings.
We got a new job details in Turaco Pumps & they are Hiring Candidates for Customer Support Executive

Job Details
Company Name :
Turaco Pumps
Company Location :
Bengaluru, Karnataka
Job Position :
Customer Support Executive
Job Category : Jobs in Bengaluru

Job Description :
Bangalore Full-time Sep 04, 2020
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Disclaimer : We are just publishing information regarding new job openings and not legally responsible for any Post. Candidates are requested not to pay any money to anyone posing as webeservices.co

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