May 19, 2022
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We got a new job details in MyCaptain & they are Hiring Candidates for Customer Support Executive
Job Details
Company Name : MyCaptain
Company Location : Bengaluru, Karnataka
Job Position : Customer Support Executive
Job Category : Jobs in Bengaluru
Job Description :
Job Description
MyCaptain by The Climber is an Online platform with a vision to enable every human to pursue the career they love.At MyCaptain, we thrive on inspiration and believe that there’s a change long overdue in the way India chooses careers. We are here to bring that change. Having enabled 120,000+ young minds to pursue their passion, we have ignited an undying fire in students and working professionals alike in realizing their true calling.Ours is a journey of young disruptive minds, challenging the status quo. We hope to bring you on board this exciting journey and have a mutually enriching experience.We were in the news recently.https://www.thehindu.com/education/mycaptain-is-an-e-learning-platform-that-is-a-gateway-to-more-offbeat-careers/article33537774.ecehttps://timesofindia.indiatimes.com/city/nagpur/4-engineers-who-teach-people-how-to-do-everything-but-engineering/articleshow/80694893.cmshttps://www.forbesindia.com/article/30-under-30-2021/forbes-india-30-under-30-the-ones-we-had-to-mention/66317/1https://www.vccircle.com/podcast-mycaptain-co-founder-sameer-ramesh-on-using-ed-tech-to-pursue-passions/Why you’ll love MyCaptain: We are truly a melting pot of diverse backgrounds where young minds get together to problem solve in a truly collaborative startup environment.We are passionate about our vision and leave no stone unturned to achieve our big hairy audacious goals. We celebrate the successes of our team members and believe that their failures are stepping stones to bigger successes that will take us closer to our vision. We believe in high empowerment and growth and a strong learning culture.We focus on our mission- We are recognized as an emerging market leader for skilling in non-technical career spaces.We believe in our product- MyCaptain focuses on skill-oriented courses for learners with a personal touch. Our product is our website, App and our Captains. Our Captains are mentors who are not just teachers but companions in our journey of self-exploration and fulfilment.Our App and Website are designed to give a personalized and seamless learning experience by connecting aspiring skilled people and industry experts.We value diversity -We are an equal opportunity employer and seek diversity at all levels at MyCaptain. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.What’s exciting about this opportunity?This is an amazing opportunity for you to set up the Career Services at MyCaptain literally from scratch. You will be defining our employer partnership strategy ground up by showcasing MyCaptain positively to corporates for jobs, internships and freelance gigs for our learners. You, along with your team, will be shaping mentees for job and internship readiness. You will be leveraging your network and contacts and reaching out to HR Heads of various companies and increasing employability and internship opportunities for our mentees. You will be working in a fast moving and dynamic environment with an opportunity to scale a start up from pre-series A to the end of Series A funding. We are quite unconventional and bullish in the non-academic space and would love to see our learners pursue new age and unconventional roles, resonating their true calling.The Work- What will you do at MyCaptain?
Resolve product problems via email, phone call, Live Chat and social media by clarifying the customer’s complaint
Gather feedback from the customers and analyze customer data to identify the best practices to make their experience consistent and seamless
Represent the voice of the customer and build a good interpersonal relationship with the customers
Ideation and Automation of the support channels
Interested? We are excited to speak to you if you have the following-
Clear Communication Skills
Patience
Self Control
Adaptability
Email Writing skills
What is the structure and team like?This role would report to the Customer Support team lead. We are currently working remotely till we receive an official announcement that it’s safe to start working from the office. We are 200+ and growing and based out of Bangalore.View us on LinkedIn: https://www.linkedin.com/company/mycaptain-inMyCaptain App Link: shorturl.at/vDU15Website: www.mycaptain.inJob Types: Full-time, Regular / PermanentSalary: INR15,000.00 – INR20,000.00 per monthBenefits:
Paid sick time
Paid time off
Work from home
Schedule:
Day shift
Experience:
total work: 1 year (Preferred)
Job Detail
Job Id
JD2262131
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Bengaluru, Karnataka, India
Education
Not mentioned
Experience
Year
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