Food & Beverage Job opening in NOVOTEL, (Hyderabad, Telangana)

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We got a new job details in NOVOTEL & they are Hiring Candidates for Food & Beverage

Job Details
Company Name : NOVOTEL
Company Location : Hyderabad, Telangana
Job Position : Food & Beverage
Job Category : jobs in hyderabad

Job Description :
Job Description

Primary Responsibilities

Responsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department.
Ensure that the beverages prepared and served in the assigned area are according to standard recipes and with excellent quality.
Ensure to attend to guest complaints, requests or inquiries regarding the services.
Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management.
Knowledge and Experience

Secondary / High school education / Hotel Management Degree
Additional certification(s) in Food & Beverage will be an advantage
Good reading, writing and oral proficiency in English language
Ability to speak other languages and basic understanding of local languages will be an advantage
Minimum 2 years of relevant experience in a similar capacity
Working knowledge of MS Excel, Word, & PowerPoint

Competencies

Good communication and customer contact skills
Service oriented with an eye for details
Ability to work effectively and contribute in a team
Self-motivated and energetic
Must be well-presented and professionally groomed at all times

Job Detail

Job Id

JD2249022

Industry

Not mentioned

Total Positions

1

Job Type:

Full Time

Salary:

Not mentioned

Employment Status

Permanent

Job Location

Hyderabad, Telangana, India

Education

Not mentioned

Experience

Year

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Information Technology Coordinator Job opening in NOVOTEL, (Kolkata, West Bengal)

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We got a new job details in NOVOTEL & they are Hiring Candidates for Information Technology Coordinator

Job Details
Company Name : NOVOTEL
Company Location : Kolkata, West Bengal
Job Position : Information Technology Coordinator
Job Category : jobs in kolkata

Job Description :
Job Description

Prime Function:

Assist the IT Manager to manage the implementation and maintenance of information systems, data processing systems and procedures for Novotel Kolkata Hotel & Residences to include databases, network administration, applications programming, web design and user support systems.
Coordinate with external clients to meet Information System objectives.
Assist the IT Manager to analyze user needs and establish policies and procedures for the information systems.
Any matter which may effect the interests of Novotel Kolkata Hotel & Residences should be brought to the attention of the Management.

Information Systems Planning

Assist the IT Manager to plan, direct and control all day-to-day information systems functions.
Ensure to assist the IT Manager to plan and approve equipment and software purchases related to systems (operating systems, related software, storage devices, etc.).
Analyze user needs & establish trends.

Operational Management

Ensure that all software licensing laws are adhered to.
Ensure the smooth running of all systems, including anti-virus software, printer and e-mail facilities.
To install computer systems, ensure that back up systems operate effectively, enable technology support for all departments and contribute to organizational policy with regard to quality standards.
Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
To assign duties, inspect work, and investigate complaints regarding service and equipment and hence take corrective action.
Coordinate operations with Department Coordinators, Supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization and the prompt delivery of services.
Ensure to manage the personnel involved in database management, network administration and user support services and also concerned in meeting administrative and operational needs.
Liaise with professional organizations and equipment manufacturers to ensure utilization of current principles and techniques.

Job Detail

Job Id

JD2025827

Industry

Not mentioned

Total Positions

1

Job Type:

Full Time

Salary:

Not mentioned

Employment Status

Permanent

Job Location

Kolkata, West Bengal, India

Education

Not mentioned

Experience

Year

Disclaimer : We are just publishing information regarding new job openings and not legally responsible for any Post. Candidates are requested not to pay any money to anyone posing as webeservices.co

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Guest Relations Executive Job opening in NOVOTEL, (Hyderabad, Telangana)

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We got a new job details in NOVOTEL & they are Hiring Candidates for Guest Relations Executive

Job Details
Company Name : NOVOTEL
Company Location : Hyderabad, Telangana
Job Position : Guest Relations Executive
Job Category : jobs in hyderabad

Job Description :
Job Description
:
Prime Function:
Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests of Novotel, Hyderabad.
Responsible for Reception, Concierge operations, Hospitality and Cashier.
Liaise with different departments for smooth and coordinated work.
Ensure cleanliness of all areas under the Front Office viz., Lobby, corridors, main staircase and drive away.
Ensure to interact with the guests & enable the team to understand guest requirements.
Key Responsibilities: Front Office Planning
Ensure that the arrivals and departures for the day and relevant records are maintained.
Ensure quality in all aspects of work and among the staff in the lobby.
Assist guests with check in and checkout, as well as other cashiering duties.
Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary.
Welcome guests on arrival, register and issue room keys according to departmental standards and procedures.
Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition. and service. Prepare and send welcome cards and amenities to room prior to guest arrival.
Liaise closely with other relevant departments to ensure that guests requests and needs are met.
Update and maintain repeat guest history system
Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue
Handle guests’ complaints and comments tactfully and efficiently
Handling guests’ mails, messages, and answering of phone calls
Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed
Be vigilant in regard to in-house credit matters and act upon any discrepancies
Alert Security or Duty Manager of suspicious looking person(s) or articals.
Maintain highest standards and quality of services in Front Office operation to meet and exceed budgeted revenue targets and guests’ expectation/VOG target.
People Management
Personally welcome and escort all guests of Novotel, Hyderabad.
Authorize courtesies for V.I.P’s.
Ensure that regular training is conducted as per the standards.
Deal with the inquiries and complaints of the Guests tactfully and initiate follow-up action.
Financial Management
Responsible for maintaining high level of room sales, by upselling.
Ensure that the log book is maintained.
Ensure maximum room occupancy within agreed overbooking policy.
Ensure to balance the accounts on a daily basis.
Operational Management
Adhere to the Standard Operating Procedures & policies.
Check outstanding of in-house guests on a daily basis.
To check whether the following records are kept in order and up to date.
Ensure that the luggage of incoming and outgoing guests is handled quickly and efficiently.
Ensure that all mail and messages awaiting arrival of incoming guests are promptly delivered.
Check the grooming and hygiene of the team.
Ensure all V.V.I.P room inspection in coordination with House Keeping Department.
Ensure that newspapers and parcels are delivered in the rooms without delay.
To be readily available at all times to deal with problems or complaints.
Ensure effective and speedy check-in & check-out facilities.
Deal with the inquiries and complaints of the Guests tactfully and initiate follow-up action.
Ensure that the entrance is easily accessible to cars and taxis at all times.
Conduct briefing for concierge and Front Office Assistants.
Managerial Qualities
Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness;
Ability to accept responsibility;
Self confidence, motivation, drive and tenacity;
Ability to enhance organizational performance;
Ability to clearly delegate tasks and responsibilities;
Ability to think strategically, inductively, and creatively;
And the propensity to recognize and acknowledge other peoples’ ideas.
Job Detail
Job Id
JD2033112
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Hyderabad, Telangana, India
Education
Not mentioned
Experience
Year

Disclaimer : We are just publishing information regarding new job openings and not legally responsible for any Post. Candidates are requested not to pay any money to anyone posing as webeservices.co

Read More