Customer Care Executive Job opening in Onshore Construction private, (Faridabad, Haryana)

Hi, Looking for a New Job? Webeservices.co is one stop place for searching new job openings.
We got a new job details in Onshore Construction private & they are Hiring Candidates for Customer Care Executive

Job Details
Company Name : Onshore Construction private
Company Location : Faridabad, Haryana
Job Position : Customer Care Executive
Job Category : jobs in faridabad

Job Description :
Job Description

Dear Candidate,Hr Assistant: -88-2632-3983We are hiring for CCE profile for our Premium Voice process, where your job will require interacting with customers over the Call.Job Responsibilities:1. Resolve customer complaints via Call.2. Responding promptly to customer inquiries.3. Making sure that customer’s Issues are attended and all of their concerns are resolved immediately.Job Types: Full-time, FresherSalary: INR12,500.00 – INR23,700.00 per monthSchedule:

Day shift
Supplemental Pay:

Performance bonus
Education:

Higher Secondary(12th Pass) (Preferred)
Work Remotely:

No

Speak with the employer

+91-XXXXXXXXXX

Job Detail

Job Id JD2008294
Industry Not mentioned
Total Positions 1
Job Type: Full Time
Salary: Not mentioned
Employment Status Permanent
Job Location Faridabad, Haryana, India
Education Not mentioned
Experience Year

Job Detail

Job Id

JD2519075

Industry

Not mentioned

Total Positions

1

Job Type:

Full Time

Salary:

Not mentioned

Employment Status

Permanent

Job Location

Faridabad, Haryana, India

Education

Not mentioned

Experience

Year

Disclaimer : We are just publishing information regarding new job openings and not legally responsible for any Post. Candidates are requested not to pay any money to anyone posing as webeservices.co

Read More

CUSTOMER CARE EXECUTIVE Job opening in HDFC Bank, (Bhopal, Madhya Pradesh)

Hi, Looking for a New Job? Webeservices.co is one stop place for searching new job openings.
We got a new job details in HDFC Bank & they are Hiring Candidates for CUSTOMER CARE EXECUTIVE

Job Details
Company Name : HDFC Bank
Company Location : Bhopal, Madhya Pradesh
Job Position : CUSTOMER CARE EXECUTIVE
Job Category : jobs in bhopal

Job Description :
Job Description

A.
Operations: Identify high transacting customers and reduce the transactions of these customers a.
Identify Depleting customers and control them b.
Reduce or improve on Band 1 and Band 2 Customers c.
Reduce Band 1 and Band 2 Txns Handling of cash receipts and payments and ensuring transactions are carried out within the prescribed TAT without errors Cash balancing and Cash bundling Processing of Retail FX postings / Gold sales/Pre Paid Cards Issuance of DD/ MC (within prescribed TAT) Executing of funds transfer/ FD closure / Account Closure Processing of Salary Uploads Custodian for teller box Custodian for cheque drop boxes Ensure error free transactions of receipts & payments.
Retail FX transactions processing.
Vault Custodian Ensure highest level of customer service.
Ensure that outward clearing process is adhered to.
ATM custodian.
Identification of counterfeit cash and ensure adherence of process laid down by the bank B.
Monitoring: Monitor large amount movements and report them as per reporting schedule a.
If more than 1cr ensure updation on the portal.
Identification and Closure of TOD accounts on regular basis Identification and Closure of High Cheque return customers beyond the threshold.
All high cash transacting Band 1 & 2 accounts to be marked with a low severity memo, to ensure that cash transactions are not allowed.
Such customers to be directed to the BM based on f4 hotkey details.
Identification of customers regularly visiting the counter and diverting them to Direct Banking Channels, including customers with high cheque returns, non-maintenance of AQB etc.
Archival back-up Local stationery management – Proper Reorder levels / Indent security stationery at appropriate reorder levels.
Preparation of voucher batch ticket for the day.
Processing and follow up for admin related bills/ payments Periodic exchange of keys lodged with other branch Periodic Checking of Vault Register Management of clearing/ collection cheques/ FCY cheque collections ST35 monitoring.
C.
Reporting: Fortnightly reporting on cash transactions over Rs.
00 lacs Report for any suspicious transactions (also maintain the AML register) FX transaction reporting on time to TAG and Treasury Mumbai before Cutoff time using FX software.
Reporting of suspense accounts, deferred accounts, accounts payable/ receivable, Reconciliation and maintenance of suspense accounts register, as per the required format and filing them Reporting of fortnightly suspense / TOD and QRS reports and filing them.
CBDT schedules reporting to WBO before Cut off times.
D.
Maintenance: Filing of MC/ DD stub copies and cancelled instruments Managing the returned cheques including proper maintenance of registers and customer intimation.
Maintenance of counter stock register (DD/MC) Maintaining Salary uploads confirmations Maintaining Gold Sales Invoice Copies Maintaining Backup tapes Maintain the records for expense vouchers/ payments to vendors/ reimbursement to staff.
Bulk Stock Register Maintenance Printing, checking &Filing; of EOD reports (BJR/ Instruments issued/ EOD cash position etc.
) Maintenance of records/ register for host entry GL209 posting.
Maintenance of Voucher Movement Register Coordinate for binding of records/ sending the same to the vendor on regular intervals.
Ensure correct updation and verification in E-call back E.
Customer Service: Lobby Management Queue handling Proper housekeeping, upkeep, etc.
Ensure quality customer service is delivered Escalate irate customers to Teller Authorizer or BM Recording complaints as per the specified process Resolving all complaints received (self, branch, other units) within the stipulated TATs pertaining to Teller area Monitor all complaints received and ensure that complaints are closed within the TAT Ensure customer communication on closures Check with customers if the process of complaint resolution has been managed well Preventive complaint management Asking for feedback from customers, who may not be complaining Discussing with staff the importance of getting feedback from customers on a regular basis Ensuring timely loading of Forex Plus card and Gift Plus card as per TATs Ensure Outward remittances and Other Retail Forex transactions are reported to Treasury Mid office within Cutoff time in Dealpro F.
Sales: Generate leads for Banks product with the emphasis on the following: Generate Sales References for Liability products Generate leads for Credit Cards Penetration of Saving Accounts on non-liability customers Ensure that customers opt for and get facilities of CBDT collections Cross selling Gold Bars Cross selling Forex Plus card and Gift Plus Card Cross sell FX Cash Generate leads for Third Party Products to the customers (MF/Insurance/RBI Bonds).

Skills

3. NRI Product and Regulatory Knowledge

Disclaimer : We are just publishing information regarding new job openings and not legally responsible for any Post. Candidates are requested not to pay any money to anyone posing as webeservices.co

Read More

Customer Care Executive Job opening in DS Consulting, (Bhopal, Madhya Pradesh)

Hi, Looking for a New Job? Webeservices.co is one stop place for searching new job openings.
We got a new job details in DS Consulting & they are Hiring Candidates for Customer Care Executive

Job Details
Company Name : DS Consulting
Company Location : Bhopal, Madhya Pradesh
Job Position : Customer Care Executive
Job Category : Jobs in Bhopal

Job Description :
Hiring for Customer care executive Location – BhopalExperience – Minimum 6 months as customer care or TelecallerSalary – 15000 + IncentiveInterested candidates can call us on +91-XXXXXXXXXXJob Type: Full-timeSalary: ₹15,000.00 per monthSchedule:Day shiftSupplemental Pay:Commission payEducation:Bachelor’s (Preferred)Experience:total work: 1 year (Preferred)Customer service: 1 year (Preferred)Telecaller: 1 year (Preferred)Language:English (Preferred)Speak with the employer+91 +91-XXXXXXXXXX

Disclaimer : We are just publishing information regarding new job openings and not legally responsible for any Post. Candidates are requested not to pay any money to anyone posing as webeservices.co

Read More

CUSTOMER CARE EXECUTIVE Job opening in HDFC Bank, (Vadodara, Gujarat)

Hi, Looking for a New Job? Webeservices.co is one stop place for searching new job openings.
We got a new job details in HDFC Bank & they are Hiring Candidates for CUSTOMER CARE EXECUTIVE

Job Details
Company Name : HDFC Bank
Company Location : Vadodara, Gujarat
Job Position : CUSTOMER CARE EXECUTIVE
Job Category : jobs in vadodara

Job Description :
Job Description
A.
Operations: Identify high transacting customers and reduce the transactions of these customers a.
Identify Depleting customers and control them b.
Reduce or improve on Band 1 and Band 2 Customers c.
Reduce Band 1 and Band 2 Txns Handling of cash receipts and payments and ensuring transactions are carried out within the prescribed TAT without errors Cash balancing and Cash bundling Processing of Retail FX postings / Gold sales/Pre Paid Cards Issuance of DD/ MC (within prescribed TAT) Executing of funds transfer/ FD closure / Account Closure Processing of Salary Uploads Custodian for teller box Custodian for cheque drop boxes Ensure error free transactions of receipts & payments.
Retail FX transactions processing.
Vault Custodian Ensure highest level of customer service.
Ensure that outward clearing process is adhered to.
ATM custodian.
Identification of counterfeit cash and ensure adherence of process laid down by the bank B.
Monitoring: Monitor large amount movements and report them as per reporting schedule a.
If more than 1cr ensure updation on the portal.
Identification and Closure of TOD accounts on regular basis Identification and Closure of High Cheque return customers beyond the threshold.
All high cash transacting Band 1 & 2 accounts to be marked with a low severity memo, to ensure that cash transactions are not allowed.
Such customers to be directed to the BM based on f4 hotkey details.
Identification of customers regularly visiting the counter and diverting them to Direct Banking Channels, including customers with high cheque returns, non-maintenance of AQB etc.
Archival back-up Local stationery management – Proper Reorder levels / Indent security stationery at appropriate reorder levels.
Preparation of voucher batch ticket for the day.
Processing and follow up for admin related bills/ payments Periodic exchange of keys lodged with other branch Periodic Checking of Vault Register Management of clearing/ collection cheques/ FCY cheque collections ST35 monitoring.
C.
Reporting: Fortnightly reporting on cash transactions over Rs.
00 lacs Report for any suspicious transactions (also maintain the AML register) FX transaction reporting on time to TAG and Treasury Mumbai before Cutoff time using FX software.
Reporting of suspense accounts, deferred accounts, accounts payable/ receivable, Reconciliation and maintenance of suspense accounts register, as per the required format and filing them Reporting of fortnightly suspense / TOD and QRS reports and filing them.
CBDT schedules reporting to WBO before Cut off times.
D.
Maintenance: Filing of MC/ DD stub copies and cancelled instruments Managing the returned cheques including proper maintenance of registers and customer intimation.
Maintenance of counter stock register (DD/MC) Maintaining Salary uploads confirmations Maintaining Gold Sales Invoice Copies Maintaining Backup tapes Maintain the records for expense vouchers/ payments to vendors/ reimbursement to staff.
Bulk Stock Register Maintenance Printing, checking &Filing; of EOD reports (BJR/ Instruments issued/ EOD cash position etc.
) Maintenance of records/ register for host entry GL209 posting.
Maintenance of Voucher Movement Register Coordinate for binding of records/ sending the same to the vendor on regular intervals.
Ensure correct updation and verification in E-call back E.
Customer Service: Lobby Management Queue handling Proper housekeeping, upkeep, etc.
Ensure quality customer service is delivered Escalate irate customers to Teller Authorizer or BM Recording complaints as per the specified process Resolving all complaints received (self, branch, other units) within the stipulated TATs pertaining to Teller area Monitor all complaints received and ensure that complaints are closed within the TAT Ensure customer communication on closures Check with customers if the process of complaint resolution has been managed well Preventive complaint management Asking for feedback from customers, who may not be complaining Discussing with staff the importance of getting feedback from customers on a regular basis Ensuring timely loading of Forex Plus card and Gift Plus card as per TATs Ensure Outward remittances and Other Retail Forex transactions are reported to Treasury Mid office within Cutoff time in Dealpro F.
Sales: Generate leads for Banks product with the emphasis on the following: Generate Sales References for Liability products Generate leads for Credit Cards Penetration of Saving Accounts on non-liability customers Ensure that customers opt for and get facilities of CBDT collections Cross selling Gold Bars Cross selling Forex Plus card and Gift Plus Card Cross sell FX Cash Generate leads for Third Party Products to the customers (MF/Insurance/RBI Bonds).
Skills
3. NRI Product and Regulatory Knowledge

Disclaimer : We are just publishing information regarding new job openings and not legally responsible for any Post. Candidates are requested not to pay any money to anyone posing as webeservices.co

Read More

Customer Care Executive Job opening in Future Zone Placement Services, (Indore, Madhya Pradesh)

Hi, Looking for a New Job? Webeservices.co is one stop place for searching new job openings.
We got a new job details in Future Zone Placement Services & they are Hiring Candidates for Customer Care Executive

Job Details
Company Name : Future Zone Placement Services
Company Location : Indore, Madhya Pradesh
Job Position : Customer Care Executive
Job Category : jobs in indore

Job Description :
Job Description
Customer Care Executive
To assist the customers in solving queries related to feedback, requests, complaints etc. Ensuring timely and professional responses to all the queries, requests & complaints received enabling satisfaction of the customer
Note- Excellent Communication in English is mandate Also looking for regional languages like Marathi/Gujarati/Malayalam/Kannada/telugu alsoJob Location – Indore (Work from Office And Work from Home – Both)Recruitment:
Candidate should have Excellent communication skills in English.
Job location will be Indore Only
0 – 1 Year International BOP/CCE Experience required.
Undergrads are also eligible.
6 Working days with Rotation shifts(Majorly Night) along with Rotational week offs.
SalarySlab: 15K to 32 K CTC.KEY SKILLS: “Customer Service Representative” must have Outstanding verbal, written and listening skills (English)Understands details of several functions to provide quality service & Carefully write/type messages to ensure professional tone
Assist customers via Call or Chat or Voice
Typing speed 30 WPM & 95% accuracy
Basic Knowledge of online grocery shopping and should be app savy
Good comprehension skills
Analytical & Probing skills
Open to 24/7 environment
JOB DESCRIPTION:
Need to respond to customer via Email/Chat/Call
Handle queries and complaints of customers
Transaction handling Services, Problem Solving Efficiency
Numerical Ability, High level of accuracy
Energetic, friendly and approachable individuals who that understand the importance of great customer service
Responsible to deliver high quality and productivity results that meet the identified targets
Ability handle tough situation with customer
Strong ability to multitask and take fast decisions independently
Maintains composure and patience with customers
Correctly follow and implement different quality standards/definition documents
Salary: Up to INR 32K CTC,Job Types: Full-time, Regular / Permanent, FresherSalary: INR15,000.00 – INR32,000.00 per monthBenefits:
Health insurance
Schedule:
Day shift
Evening shift
Night shift
Rotational shift
Supplemental Pay:
Overtime pay
Performance bonus
Ability to commute/relocate:
Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Higher Secondary(12th Pass) (Required)
Language:
English (Required)
Shift availability:
Night Shift (Required)
Day Shift (Required)
Speak with the employer
+91-XXXXXXXXXX
Job Detail
Job Id
JD2474372
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Indore, Madhya Pradesh, India
Education
Not mentioned
Experience
Year

Disclaimer : We are just publishing information regarding new job openings and not legally responsible for any Post. Candidates are requested not to pay any money to anyone posing as webeservices.co

Read More

Customer Care Executive Job opening in Amipiya Techsoft Pvt. Ltd., (Bhopal, Madhya Pradesh)

Hi, Looking for a New Job? Webeservices.co is one stop place for searching new job openings.
We got a new job details in Amipiya Techsoft Pvt. Ltd. & they are Hiring Candidates for Customer Care Executive

Job Details
Company Name : Amipiya Techsoft Pvt. Ltd.
Company Location : Bhopal, Madhya Pradesh
Job Position : Customer Care Executive
Job Category : Jobs in Bhopal

Job Description :
Job Description:
1. Good convincing skills.
2. Good in customer dealing.
3. Knowledge about banking products will be an added advantage.
4. Team player.
5. Able to handle pressure.
6. Target Orientated.
Job Type: Full-time
Salary: ₹6,000.00 – ₹15,000.00 per month
Benefits:

Paid sick time

Schedule:

Day shift

Supplemental Pay:

Performance bonus

Ability to commute/relocate:

Bhopal – 462047, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Education:

Secondary(10th Pass) (Preferred)

Experience:

Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)

Language:

Hindi (Preferred)
English (Preferred)

Application Deadline: 29/05/2022

Disclaimer : We are just publishing information regarding new job openings and not legally responsible for any Post. Candidates are requested not to pay any money to anyone posing as webeservices.co

Read More

CUSTOMER CARE EXECUTIVE Job opening in HDFC Bank, (Bhopal, Madhya Pradesh)

Hi, Looking for a New Job? Webeservices.co is one stop place for searching new job openings.
We got a new job details in HDFC Bank & they are Hiring Candidates for CUSTOMER CARE EXECUTIVE

Job Details
Company Name : HDFC Bank
Company Location : Bhopal, Madhya Pradesh
Job Position : CUSTOMER CARE EXECUTIVE
Job Category : Jobs in Bhopal

Job Description :
Job Description
A.
Operations: Identify high transacting customers and reduce the transactions of these customers a.
Identify Depleting customers and control them b.
Reduce or improve on Band 1 and Band 2 Customers c.
Reduce Band 1 and Band 2 Txns Handling of cash receipts and payments and ensuring transactions are carried out within the prescribed TAT without errors Cash balancing and Cash bundling Processing of Retail FX postings / Gold sales/Pre Paid Cards Issuance of DD/ MC (within prescribed TAT) Executing of funds transfer/ FD closure / Account Closure Processing of Salary Uploads Custodian for teller box Custodian for cheque drop boxes Ensure error free transactions of receipts & payments.
Retail FX transactions processing.
Vault Custodian Ensure highest level of customer service.
Ensure that outward clearing process is adhered to.
ATM custodian.
Identification of counterfeit cash and ensure adherence of process laid down by the bank B.
Monitoring: Monitor large amount movements and report them as per reporting schedule a.
If more than 1cr ensure updation on the portal.
Identification and Closure of TOD accounts on regular basis Identification and Closure of High Cheque return customers beyond the threshold.
All high cash transacting Band 1 & 2 accounts to be marked with a low severity memo, to ensure that cash transactions are not allowed.
Such customers to be directed to the BM based on f4 hotkey details.
Identification of customers regularly visiting the counter and diverting them to Direct Banking Channels, including customers with high cheque returns, non-maintenance of AQB etc.
Archival back-up Local stationery management – Proper Reorder levels / Indent security stationery at appropriate reorder levels.
Preparation of voucher batch ticket for the day.
Processing and follow up for admin related bills/ payments Periodic exchange of keys lodged with other branch Periodic Checking of Vault Register Management of clearing/ collection cheques/ FCY cheque collections ST35 monitoring.
C.
Reporting: Fortnightly reporting on cash transactions over Rs.
00 lacs Report for any suspicious transactions (also maintain the AML register) FX transaction reporting on time to TAG and Treasury Mumbai before Cutoff time using FX software.
Reporting of suspense accounts, deferred accounts, accounts payable/ receivable, Reconciliation and maintenance of suspense accounts register, as per the required format and filing them Reporting of fortnightly suspense / TOD and QRS reports and filing them.
CBDT schedules reporting to WBO before Cut off times.
D.
Maintenance: Filing of MC/ DD stub copies and cancelled instruments Managing the returned cheques including proper maintenance of registers and customer intimation.
Maintenance of counter stock register (DD/MC) Maintaining Salary uploads confirmations Maintaining Gold Sales Invoice Copies Maintaining Backup tapes Maintain the records for expense vouchers/ payments to vendors/ reimbursement to staff.
Bulk Stock Register Maintenance Printing, checking &Filing; of EOD reports (BJR/ Instruments issued/ EOD cash position etc.
) Maintenance of records/ register for host entry GL209 posting.
Maintenance of Voucher Movement Register Coordinate for binding of records/ sending the same to the vendor on regular intervals.
Ensure correct updation and verification in E-call back E.
Customer Service: Lobby Management Queue handling Proper housekeeping, upkeep, etc.
Ensure quality customer service is delivered Escalate irate customers to Teller Authorizer or BM Recording complaints as per the specified process Resolving all complaints received (self, branch, other units) within the stipulated TATs pertaining to Teller area Monitor all complaints received and ensure that complaints are closed within the TAT Ensure customer communication on closures Check with customers if the process of complaint resolution has been managed well Preventive complaint management Asking for feedback from customers, who may not be complaining Discussing with staff the importance of getting feedback from customers on a regular basis Ensuring timely loading of Forex Plus card and Gift Plus card as per TATs Ensure Outward remittances and Other Retail Forex transactions are reported to Treasury Mid office within Cutoff time in Dealpro F.
Sales: Generate leads for Banks product with the emphasis on the following: Generate Sales References for Liability products Generate leads for Credit Cards Penetration of Saving Accounts on non-liability customers Ensure that customers opt for and get facilities of CBDT collections Cross selling Gold Bars Cross selling Forex Plus card and Gift Plus Card Cross sell FX Cash Generate leads for Third Party Products to the customers (MF/Insurance/RBI Bonds).
Skills
3. NRI Product and Regulatory Knowledge

Disclaimer : We are just publishing information regarding new job openings and not legally responsible for any Post. Candidates are requested not to pay any money to anyone posing as webeservices.co

Read More